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Privacy Policy

LGU #4 Emergency Communication System

Effective Date: February 13, 2026

Introduction

Welcome to the LGU #4 Emergency Communication System. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).

Information We Collect

We collect the following personal information to provide emergency communication services:

  • Full Name - For identification and communication purposes
  • Email Address - For account verification and emergency notifications
  • Mobile Number - Primary contact for SMS alerts and emergency calls
  • Address Information - Barangay, district, house number, and street for location-based emergency response
  • Nationality - For demographic purposes
  • Location Data - When you use location-based features

How We Use Your Information

Your personal information is used solely for the following purposes:

  • Sending emergency alerts and public safety notifications
  • Coordinating emergency response efforts
  • Verifying your identity for account security
  • Improving our emergency communication services
  • Complying with legal obligations
Important: We will never use your personal information for commercial purposes or share it with third parties for marketing.

Data Security

We implement strict security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Secure database with access controls
  • Regular security audits and vulnerability assessments
  • Limited access to authorized personnel only
  • Compliance with government data security standards

Information Sharing

We only share your personal information in the following circumstances:

  • With emergency response agencies during actual emergencies
  • When required by law or court order
  • To protect the rights, property, or safety of our users or the public

Your Rights

Under the Data Privacy Act of 2012, you have the following rights:

  • Right to Access - Request a copy of your personal data
  • Right to Correction - Request corrections to inaccurate or incomplete data
  • Right to Erasure - Request deletion of your personal data
  • Right to Object - Object to the processing of your data
  • Right to Withdraw Consent - Withdraw your consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will securely delete or anonymize your personal data within 30 days.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and login status
  • Remember your preferences (language, theme)
  • Analyze system performance and improve user experience

You can control cookie settings through your browser preferences.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data privacy rights, please contact our Data Protection Officer:

Email: dpo@lgu4-emergency.gov.ph

Phone: (02) 8-XXX-XXXX

Address: LGU #4 Emergency Communication Center, Quezon City Hall