QUEZON CITY EMERGENCY COMMUNICATION PORTAL

Quezon City Hall, Kalayaan Avenue, Diliman, Quezon City

Mission: To operationalize an effective, efficient, and inclusive DRRM system dedicated to Resilience-building in Quezon City communities.

Vision: A global mode of excellence in Disaster Risk Reduction and Management for its cohesive DRRM system fostering a Sustainable, Future-ready, and Resilient Quezon City.

Call for Emergency

About Us

The Quezon City Emergency Communication Portal connects residents, responders, and the local government through reliable, multi-channel emergency alerts and communication tools. Our goal is to help you receive critical information quickly and safely during disasters, incidents, and city-wide emergencies.

Services

Mass Notifications

City-wide alerts sent via SMS, email, and online channels for urgent incidents and advisories.

Two-Way Communication

Residents can report incidents, request assistance, and send updates back to responders.

Automated Hazard Feeds

Integrated updates from agencies such as PAGASA and PHIVOLCS for weather and seismic events.

Multilingual Alerts

Important messages can be delivered in multiple languages to reach more communities.

Guide: How to Call for Emergency

  1. Stay calm and move to a safe place. Ensure you are away from immediate danger before calling.
  2. Use the “Call for Emergency” button. Click the button above or dial the hotlines on the Emergency Call page.
  3. Prepare key details. Be ready to state your exact location, type of emergency, number of people involved, and visible hazards.
  4. Follow instructions. Listen carefully to the dispatcher and follow their guidance while waiting for responders.
  5. Keep lines open. Stay on the call or keep your phone available in case responders need more information.